You tell me what is happening. You choose a tier. I explain everything calmly. No tech jargon.
Clear scope before work starts. No surprise add-on charges.
Availability. Limited to 2 in-home visits per day.
Fast reply. If you text, you usually get a response the same day.
Calm support. You get clear explanations and no surprise add-on charges.
Based in NDG, serving Montreal
Top fixes
How it works
Guarantee. If I cannot resolve the issue within the scope you chose, you do not pay.
Privacy. I do not keep your passwords. I do not open personal files unless you ask me to.
Local. I serve NDG and nearby areas. In-home visits only.
Most issues are resolved in a single visit when caught early.
Flat pricing with clear scope and time protection.
15 minutes. We identify the issue and the best tier for a fix. Small tech issues often turn into bigger ones if ignored. Remote sessions use RustDesk.
If you book an in-home tier within 7 days, the $39 is credited.
Best for
Text “Remote Check” and your main problem. I will reply with the next available time.
Best for one specific issue.
Scope rule. One issue. Up to 90 minutes. If it expands, I quote before continuing.
Best for most homes.
Scope rule. Most issues resolved within 2 hours. If it turns into a deeper problem, I quote before continuing.
Best for new device or full refresh.
Scope rule. Built for larger jobs. If data transfer is extremely large, I quote before starting.
If it is outside scope, I tell you before we continue.
If it turns out to be hardware failure, I explain the options before any charge.
In-home visits prioritized in NDG and nearby areas. A $30 travel fee may apply outside central zones.
Streaming support includes device configuration and official app installation only. It does not include third party subscription content or illegal streaming setup.
This is how you get priority support and earn credits.
Referral credit. When someone you refer books a tier visit, you get a $25 service credit for your next visit.
Credits are not stackable and expire after 90 days.
Remote help is for common fixes only. If it requires hands-on work, I will recommend an in-home tier.
This helps me confirm the right tier and protects time for both of us.
Reviews. Neighbors trust neighbors. If I helped you before, your short Google review helps someone else decide.
I help Montreal residents fix WiFi dropouts, slow internet, router setup issues, and devices that will not reconnect.
In-home printer setup and troubleshooting, wireless printing, printer offline issues, and reconnecting printers to WiFi.
Cleanup for slow Windows PCs and MacBooks, long startup times, freezing, storage full issues, and safe update help.